Frequently Asked Questions
Everything you need to know about shopping with Apos.
What is the Apos 'One-Year Warranty' policy?
All products purchased through Apos include a one-year transferable warranty that covers manufacturing defects. If your gear fails due to a defect within the first year, we will repair or replace it at no cost to you.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location. Please note that customers are responsible for any applicable customs duties or import taxes.
What is your return policy for audio equipment?
We offer a 45-day return policy. If you are not satisfied with your purchase, you can return it for a refund. To be eligible, the item must be in its original packaging with all included accessories.
How can I track my order?
Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'buy now, pay later' financing options like Affirm to make your high-end audio upgrades more accessible.
How do I know if a product is in stock?
Inventory status is updated in real-time on each product page. If an item is listed as 'In Stock,' it is ready to ship. For pre-orders or back-ordered items, an estimated shipping date will be clearly displayed.